03/09/11 Customer Service

D found the Volusia on Craigslist, so buying the Venture from a motorcycle dealer was a new experience for us. I’m sure not all dealerships are the same but I was quite impressed with Bob’s BMW.  The store itself is nice, salespeople are friendly without being pushy. Bikes can be put on hold with a small deposit and test rides are very much encouraged. After signing all the paperwork we were given a bag of goodies which included a pen. The special thing about this pen is that any time it runs out of ink we can return to the store for a refill. Today another nice surprise arrived in the mail: a baseball cap customized with our motorcycle. These are ordered these from Autumn Riders, a site that offers various products embroidered with various bike and car models. Choices include year, manufacturer, model, and color. Good customer service still exists!

N modeling the hat:

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